Admin Technical Service Specialist

Join PT TechSolutions Indonesia as an Admin Technical Service Specialist and play a pivotal role in ensuring seamless technical operations for our clients in Jakarta. You will be the backbone of our service delivery, managing administrative tasks while providing top-notch support to our technical teams. This is your chance to leverage your administrative expertise and technical acumen to drive operational excellence.

At PT TechSolutions Indonesia, we are a leading provider of IT solutions in Jakarta, committed to delivering exceptional service to our clients. Our company has built a reputation for innovation and reliability, and we are looking for a dedicated Admin Technical Service Specialist to join our team. In this role, you will handle a variety of administrative tasks, including scheduling, coordination, and documentation, all while ensuring that our technical service teams have the resources they need to excel.

📋 Tanggung Jawab Pekerjaan

• Manage and coordinate technical service schedules, ensuring optimal resource allocation and client satisfaction.
• Assist in the preparation and distribution of service reports and documentation, using tools like Microsoft Office Suite and Google Workspace.
• Handle client inquiries and administrative tasks related to technical service appointments, ensuring timely and accurate responses.
• Maintain and update the company's technical service database, ensuring data accuracy and integrity.
• Coordinate with internal teams to ensure seamless service delivery, including logistics, inventory management, and resource allocation.
• Assist in the organization and execution of technical service training sessions and workshops for new and existing staff.
• Ensure compliance with company policies and procedures, including health and safety regulations.
• Provide administrative support to the Technical Service Manager, including the preparation of meeting agendas and minutes.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 3 years of experience in administrative roles, preferably in a technical or service-oriented environment.
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to work effectively with both internal and external stakeholders.
• Knowledge of basic technical concepts and terminology is a plus.
• Familiarity with project management tools such as Trello, Asana, or Jira is a plus.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

🛠️ Keahlian

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